Audi on demand Basics

About Audi on demand

• How do I use Audi on demand?
• What is Audi on demand?
• How is Audi on demand different from conventional car rental companies?
• What is the story of Audi on demand?

Audi on demand - How it Works

• How will Audi on demand communicate with me?

Audi on demand Reservations

• How do I reserve with Audi on demand?
• Can I book outside of normal operating hours?
• How far in advance do I need to make my reservation?
• When I make a reservation it requires me to include my mobile phone number. Why?
• How do I view, modify or cancel a reservation?
• Can I rent with Audi on demand on walk-up basis?

Your Login and Profile

• How do I sign up and create a login?

Driver Requirements

• How do I add an additional driver to my reservation?
• What is the minimum driver age?
• What if I have an international Driver's License?
• What if I'm a local renter?

First Time and Repeat Renters

• On my first rental, is there a check in process?
• What steps will save me time before my first rental?

Extending Your Rental

• What do I need to do if I want to Extend my Rental?

Pick up and Drop off

• If I am a repeat renter, is there anything else I need to do to access my the Audi on demand vehicle?
• How do I return the Audi on demand vehicle?

Car Access

• How do I use my smartphone to select and access the vehicle?
• Will someone be on-site to assist me if I need help pairing my phone, using the navigation, or tapping into Wi-Fi?
• Do I need to inspect the car at the start of my rental?

Driving with Audi on demand

• How Many Miles are Included with the Rental?
• Are there any Geographical Restrictions?
• What do I do in case of accident, damage, or a roadside-assistance need?

Fueling an Audi

• On which side of the Audi is the fuel door? How do I open it?
• What grade of fuel does the Audi use?

Special Requests and Add Ons

• Pet Hammocks / Swings
• Does Audi on demand offer ski racks?
• Can I rent a vehicle at one Audi on demand location and return it to another?

Car Seats

• Does Audi on demand offer car seats?
• Car Seat Requirements
• Car Seat Installation - Rear Facing Mode
• Car Seat Installation - Forward Facing Mode
• Car Seat Installation - Proper Level of Car Seat
• Securing your Child into the Child Restraint